Privacy Policy

Privacy Policy Depobos
Our Members' Data Protection

Your trust is our most valuable asset. This document transparently explains how Depobos collects, uses, stores and protects your personal information as a member of our platform.

Last Updated: 1 January 2026
Encryption: 256-bit SSL
Language: Malay
1

Introduction

Depobos values the privacy of every member who uses our platform. This Privacy Policy is provided to ensure you know exactly how your personal information is handled — from the moment you register to every gaming session you enjoy with us.

We operate in accordance with international data protection standards and comply with applicable privacy regulations in our operating jurisdictions. By using the Depobos platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team to voluntarily close your account.

This Privacy Policy applies to all Depobos products and services, including our website, mobile app, live chat, email support, and all official communication channels.

2

Information We Collect

To provide a secure, personalized and responsible service, depobos collects several categories of information from our members. All data collection is conducted transparently and solely for specified purposes.

Identity Information

Full name, date of birth, identification card number and KYC document images.

Contact Information

Email address, mobile number, current residential address

Financial Information

Bank account number, deposit records, withdrawal records and transactions.

Game Data

Betting history, games played, wins and losses

Technical Data

IP address, device type, web browser, operating system, access logs

Communication Data

Live chat records, support emails, feedback and complaints submitted

We also automatically collect data through cookies and similar tracking technologies while you browse our platform. This information is used primarily to enhance your user experience and ensure the security of your account.

Depobos never collect information unrelated to the provision of our services. We only request data that is necessary and use it solely for the purposes stated in this policy.

3

How We Use Your Information

Every piece of data we collect has a clear and legitimate purpose. Here are the key ways depobos uses member information:

  • Identity verification and KYC: Ensuring every registered account belongs to a verified individual aged 18 and above, in line with legal compliance requirements.
  • Transaction processing: Verifying and processing deposits, withdrawals and all financial activity in your account securely and accurately.
  • Account security: Detecting and preventing unauthorised access, fraud, money laundering and any suspicious activity.
  • Customer support: Enabling our team to quickly identify your account when you need assistance via live chat or other channels.
  • Responsible gambling compliance: Monitoring gameplay patterns to identify signs of problem gambling and taking appropriate protective action when necessary.
  • Service improvement: Analysing aggregated usage data to improve platform design, performance and the variety of games we offer.
  • Account-related communications: Sending important notifications such as transaction confirmations, security updates and relevant promotional alerts.

If you do not wish to receive marketing communications from us, you may unsubscribe at any time via your account settings or by contacting our customer support. Security and account-related communications cannot be disabled as they are essential for your protection.

4

Information Sharing and Disclosure

Depobos does not sell, rent, or trade member personal information to any third party for marketing purposes. However, there are limited situations where we may need to share certain information:

  • Trusted service providers: We work with selected payment gateway providers, gaming software suppliers, and cybersecurity firms. All such third parties are contractually bound to handle your data to the same strict security standards as Depobos.
  • Legal requirements: We will disclose information when required by court order, a relevant regulatory body, or a lawful law enforcement authority.
  • Fraud prevention: In cases of suspected fraud, money laundering, or serious security threats, the necessary information may be shared with relevant industry bodies or enforcement agencies.
  • Your consent: We may share your information with third parties when you have given explicit consent to do so.

Cross-border data transfers, where applicable, are carried out with adequate contractual safeguards to ensure your data remains protected even when processed outside its country of origin.

5

Data Security and Protection

We continuously invest in the latest security infrastructure to ensure your personal data remains protected at all times. The technical and organisational measures we implement include:

  • 256-bit SSL encryption: All data transmitted between your device and depobos servers is encrypted using the highest industry standards, making interception by unauthorized parties virtually impossible.
  • Encryption of data at rest: Sensitive information stored in our database, including passwords and financial details, is also encrypted using irreversible hashing algorithms.
  • Two-factor authentication (2FA): Members are encouraged to enable 2FA for an additional layer of security that protects your account even if your password is compromised.
  • 24/7 Monitoring: Our cybersecurity team continuously monitors systems to detect and respond to any threats or unusual activity.
  • Regular security audits: Vulnerability assessments and penetration testing are conducted periodically by accredited independent third parties.
  • Internal access controls: Access to member data within our internal systems is strictly restricted on a need-to-know basis, with all access logged and monitored.

While no security system is one hundred percent perfect, depobos is committed to employing the best available security measures to minimize the risk of data breaches to the lowest achievable level.

6

Cookie Policy

The depobos Platform uses cookies (cookies) and similar tracking technologies to enhance your experience, maintain session security, and analyse usage of our platform. The following are the types of cookies we use:

You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect core platform functionality and your ability to log in securely.

7

Your Rights Over Personal Data

As a depobos member, you have clear rights over your personal data. We fully respect and facilitate the exercise of these rights:

Right of Access

You have the right to request a copy of all personal data we hold relating to your account at any time.

Right to Rectification

If any information we hold is inaccurate or out of date, you have the right to request immediate correction.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing or analytics purposes at any time.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format for transfer to another provider.

Right to Restriction

You may request a restriction on the processing of your data while any dispute or review is in progress.

To exercise any of the above rights, contact our Data Protection team via 24/7 live chat or support email. Requests will be processed within 30 calendar days from the date of receipt.

8

Data Retention Period

Depobos retains your personal data only for as long as it is needed for its stated purpose, or as required by applicable laws and regulations. The following are our general data retention guidelines:

  • Active account data: Retained for the lifetime of your account with Depobos and continuously updated.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with international financial compliance and anti-money laundering (AML) requirements.
  • Communication and support records: Retained for 3 years from the date of last interaction for quality control and dispute resolution purposes.
  • Technical log data: Retained for 12 months for cybersecurity, fraud detection and technical troubleshooting purposes.
  • After account closure: Data required to fulfil legal obligations will be retained for the period specified by the relevant legislation before being securely deleted.

Once the retention period expires and there is no longer a legal requirement to retain the data, Depobos will securely delete or anonymise your data so that it can no longer be linked to your identity.

9

Changes to This Privacy Policy

Depobos reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. When significant changes occur, we will notify you via:

  • Email notification to your registered address
  • Clear notices on the platform's home page and Login page.
  • In-app notifications via the Depobos mobile app.

The "Last Updated" date at the top of this document will always reflect the latest version of the policy. We encourage you to review this page periodically. Continued use of the depobos platform after any policy changes take effect will be considered your acceptance of the updated version.

10

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist. You may reach us through the following channels:

  • 24/7 Live Chat: The fastest way to get an immediate response — click the chat icon at the bottom corner of the platform.
  • Support Email: [email protected] — response within 24 business hours.
  • Data Protection Department: For requests specifically relating to privacy rights, please include "Privacy Request" in the subject line of your message.

Depobos is committed to addressing every privacy concern seriously and professionally. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

Our Privacy Commitment

Why Your Data Safe with depobos

Every layer of protection we build serves one purpose — ensuring you can play with peace of mind without worrying about the security of your personal information.

Military-Grade Encryption

All data transmitted and stored uses AES-256 encryption and SSL TLS 1.3 — the same standards used by banking institutions and government agencies worldwide.

Fully Encrypted KYC

Identity documents you upload for the KYC process are stored in a segregated, encrypted server environment. Only authorised personnel with specific permissions may access them.

No Data Sales

Unlike many online platforms, Depobos has never and will never sell member personal data to advertisers or third-party data brokers. Your data is not our product.

Privacy Controls in Your Hands

Through your account settings panel, you can manage cookies, marketing communication preferences, and request an export or deletion of your own data with ease — without needing to contact support.

Independent Security Audit

Depobos data handling systems and practices are regularly audited by independent third-party security firms. Audit findings are used for continuous improvement with no compromise.

Immediate Security Notifications

Should any unusual activity occur on your account or any incident involving your data arise, we will notify you immediately via email and in-platform notification.

Privacy Guaranteed, Peace of Mind Gaming

Join depobos — The Platform That Respecting Your Privacy

Register today and enjoy a safe, fair, and responsible online gaming experience. Your data is protected at every step.

256-bit Encrypted Data
Full AML Compliance
24/7 Support
Mobile App Available
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